#
Catholic Gift Shop Ltd

UK Freephone no. 0800 4334 566

Lines open 9am-12 & 1-4pm, Mon-Thu

UK orders usually delivered in 1-3 days!

UK company no. 8884705 (Catholic Gift Shop Ltd)

My account
Catholic Gift Shop - HOME
FREE Prayer Request
CATHOLIC GIFTS
Lourdes SPECIAL OFFERS
LATEST Catholic Gifts
Worldwide Delivery
Catholic Links
Terms
  
Delivery Policy
Privacy Policy
Refund / Cancellation Policy
Contact Us
Mailing List Sign-up
TV Lourdes
PayPal Verified

Credit Cards Accepted
100% Satisfaction Guarantee


 

 Refund / Cancellation Policy 

Refund / Returns

We make every effort to ensure that all our goods are well packaged and are as described. However, if you are in anyway unhappy with your purchase please contact us within 14 days of receiving your order.

We will be happy to provide replacements for any items damaged or lost* in the post. If you are unhappy with any of the items that you have received, you may return them to us in the original packaging, the goods must be unused and in a re-saleable condition. The cost of returning goods to us shall be borne by you. We would recommend you return any items via an insured and traceable service, we can not be held responsible for goods that are lost / damaged during the returns process.

Upon safe receipt of the returned goods we will refund you in full, deducting the original postage and packing charge, within 30 days. We will not accept goods returned if the product has been used.

In the unlikely event an item is faulty or damaged, we will refund the relevant item in full including the postage costs within 30 days, providing you have notified us of the related fault / damage within 3 days of receipt.
 

Cancellation

You have a 14 day cooling off period, from the date of delivery of the goods, in which you have the right to cancel your order and return the goods in the original packaging, by recorded delivery at your cost. On receipt of these goods you will be refunded the full original price of each item returned (excluding postage and packing charges included in the order and excluding postage and packing charges that are included in the product price of items marked as free shipping).

You can cancel your order before we have despatched the goods and receive a full refund by contacting us.
 

*Please note: We class items as lost in the post after 28 days.

 

Catholic Gift Shop - Our Lady of Lourdes Religious Gifts, Holy Water, Miraculous Medals, Holy Cards, Rosary Beads, Virgin Mary Statues, Religious Christmas Gifts ideas and Discount Catholic Products are all in our online Catholic Shop.


CATHOLIC GIFT SHOP

Customer Services / Shop Hours: 9am - 12pm & 1pm - 4pm, Mon-Fri.

Most of our products are sourced locally in Lourdes and all prices are inclusive of VAT.
VAT registration no. 206 8481 05.

Copyright © 2018. All rights reserved.

Orders will be dispatched via our UK distribution centre.
Catholic Gift Shop Ltd is a limited company registered in England & Wales with the number 8884705.


Outside the UK? If so, please go to our Catholic Store

Can't find what you are looking for? Why not try our sister shop Divine Christian Gifts.

FREE PRAYER REQUEST
Submit your Prayer online

Currency Selection 

Product Search 
 

Follow us on Facebook
Follow us on Twitter
Follow us on Pinterest